This Privacy Policy explains how ISRIB.shop (“we”, “us”, “our”) collects, uses, and protects personal data when you visit our website or contact us.
1) Data We Collect
- Contact data: name, email, messenger handle (e.g., Telegram), and messages you submit via forms or chat.
- Order‑related data: product interest and pack/price selections you submit to request a manual order.
- Technical data: IP address, browser type, device info, pages visited (via standard server logs and minimal analytics, if enabled).
- Chat data: messages sent through our live chat widget (Tawk.to) processed on our behalf.
2) Cart & Local Storage
To provide a smooth browsing experience, the site uses the browser’s localStorage to keep your cart items and preferences on your device. This data is not transmitted to us unless you submit a form (e.g., checkout request) — only then the cart contents are included in the request payload. You can clear this data any time by emptying the cart or clearing your browser storage.
3) How We Use Your Data
- To respond to inquiries and process manual orders.
- To communicate about availability, payment, and shipping.
- To maintain security, prevent abuse, and improve site performance.
- To comply with legal obligations (e.g., basic record keeping).
4) Legal Bases (GDPR‑style)
- Contract/steps prior to contract: handling your request and order details.
- Legitimate interests: operating, improving, and securing our website/services.
- Consent: where required (e.g., certain cookies/marketing, if enabled).
- Legal obligation: where retention is required by law.
5) Data Retention
We keep personal data only as long as necessary for the purposes described above, then delete or anonymize it, unless a longer retention is required by law or to establish, exercise, or defend legal claims.
6) Sharing of Data
We do not sell personal data. We may share limited data with:
- Service providers (e.g., hosting, serverless form handlers, live chat) strictly to operate the site and answer your requests.
- Authorities when required by law or to protect our rights and safety.
Email Communications
We may send you transactional emails related to your orders and cart recovery reminders. You can unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link at the bottom of any email or visiting our unsubscribe page.
7) International Transfers
Some providers may process data in other countries. Where applicable, we rely on appropriate safeguards (e.g., standard contractual clauses).
8) Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, object, port your data, or withdraw consent. To exercise these rights, contact us via the details below.
9) Cookies & Analytics
We use minimal cookies necessary to operate the site. If we enable additional analytics or marketing cookies, we will update this Policy and, where required, request your consent.
10) Security
We implement reasonable technical and organizational measures to protect personal data. However, no online transmission or storage system is 100% secure.
11) Third‑Party Services
- Live chat: Tawk.to — your messages are processed by Tawk.to on our behalf.
- Forms / serverless: If a third‑party handler is used (e.g., Vercel/Netlify or an API endpoint), submissions are processed by that provider for us.
12) Contact
For privacy requests or questions, contact us via the contact page or Telegram (@your_handle). We reply as soon as possible.
13) Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date reflects the latest version. Continued use of the site after changes means you accept the updated Policy.